Candidate ID: #36
Location: Bowling Green, KY

EMPLOYMENT SUMMARY

• Current/Most Recent: 19 months (Feb 2025 – Present) as vice president of engineering and operations for a SaaS provider serving labor organizations — Leads engineering for a member-management platform supporting over 1.7 million members across event tracking, dues collection, member communication, and grievance management, and in 2025 expanded into a dual engineering/operations mandate covering support, client success, and onboarding teams plus client and vendor contracting, roughly $3M in annual renewals, and billing in partnership with finance. Progressed into the role from management consultant (Feb 2023) to VP of engineering (Sep 2023).
• Past: 20+ years of progressive software architecture, DevOps, and technology leadership experience, including CTO, SVP of product development, and multiple software development manager/director roles — Deep experience spanning multi-tenant cloud SaaS design on Microsoft Azure, .NET and LAMP-stack development, Agile and ITIL-aligned SDLC implementation, N-tier and event-sourced architecture, vendor negotiation, and post-acquisition technology integration across healthcare, market research, restoration services, and ERP customers. Also served in the Marine Corps Reserve (2002–2010) as a small arms repairer.

ACCOMPLISHMENTS

• SaaS Architecture & Platform Development – Built a HIPAA-compliant multi-tenant SaaS platform on Azure serving over 10,000 users, redeveloped a PHP prototype into a multi-tenant .NET N-tier platform that facilitated more than 170,000 health coaching sessions and captured over 750,000 unique biometric data points, developed a centralized .NET Core API with a shared data access layer supporting both multi-tenant and single-tenant client environments, and designed N-tier architectures that cut infrastructure costs by 25%
• DevOps, Infrastructure & Security – Redesigned Azure DevOps build and release pipelines to reduce deployment time by 30%, migrated DNS to Cloudflare and configured SaaS DNS with WAF protection across custom client domains, architected and maintained LAMP environments for production and development, served as security manager delivering security training and managing Exchange mail servers, and worked with AI-assisted development workflows, agent governance frameworks, and secure delivery pipelines
• Cost Reduction & Vendor Management – Replaced a licensed third-party reporting engine with an in-house reporting API, eliminating recurring vendor cost, improving report generation speed, and freeing the front-end team to build and deploy reports independently of the API team; negotiated technology agreements with hosting, CDN, and managed DNS providers to meet security and SLA standards; and managed client and vendor contracting, renewals, and billing
• M&A, Integration & Systems Consolidation – Helped guide an M&A process through the first half of 2026 culminating in the company’s acquisition, then partnered with multiple acquirer operational and IT teams to integrate systems and operations; previously joined an organization through acquisition and led the technology integration of the two companies, merging separate development teams and assuming operation and maintenance of multiple consolidated systems
• Process, Tooling & Team Leadership – Mentored a 15-member development team while improving DevOps, QA, and development processes; introduced a full ITIL-aligned SDLC in Jira that replaced disconnected project management, development, QA, and release functions with a single streamlined process; implemented Agile practices that improved sprint delivery by 15%; transitioned SDLC tooling from Wrike to Jira; deployed HubSpot for sales pipeline, PandaDoc for contract management, and Vitally and Help Scout for client success and support; and collaborated with executives on strategy, budgets, and product roadmaps for the board and investors

CREDENTIALS

• A.S. Business Administration; C#/.NET Core, PHP/Laravel, JavaScript, SQL; Microsoft Azure, Azure DevOps, Docker, PostgreSQL, Cloudflare (DNS/WAF), LAMP; multi-tenant SaaS, event sourcing, Agile/Scrum, DevOps, CI/CD, ITIL, SDLC