Profile

Human Resources Business Partner with 8+ years of experience partnering with executive and operational leaders to design and execute people strategies that drive business performance, workforce transformation, and leadership effectiveness. Proven ability to influence senior stakeholders, lead complex organizational change initiatives, and translate business strategy into scalable HR solutions. Expertise in workforce planning, organizational design, leadership development, talent management, performance management, employee engagement, employee relations, and change management across large, multi-site operations.

Experience

04/2022 – 11/2025 Richmond, VA

Regional Human Resource Manager (Sr HR Business Partner)

CarMax

Senior HR Business Partner to the Regional Vice President for the Sales omni-channel organization and the Regional Field Leaders for Logistics & Transportation, supporting approximately 1,500 associates across the East Coast region. Provide end-to-end HR partnership across workforce strategy, leadership coaching, organizational effectiveness, talent management, employee relations, and change management.

• Partner with the Regional Vice President and senior leadership team to translate business priorities into people strategy, workforce planning, and organizational effectiveness initiatives aligned with enterprise goals.
• Serve as trusted HR advisor to senior leaders, providing executive coaching on leadership effectiveness, employee relations, performance management, and change leadership across multi-layered leadership
• Lead core HR processes including talent reviews, succession planning, performance management, leadership development, and employee engagement strategy.
• Led regional engagement strategy and action planning, increasing Associate Voice Survey scores from 77 to 84 and improving manager performance across 12 of 14 teams.
• Partnered with leadership to redesign the leadership pipeline and Manager Development Program, increasing leadership pipeline participation by 40%.
• Designed and implemented a centralized onboarding process for the Logistics and Transportation workforce, reducing driver onboarding time from 30 days to 2 days and improving operational readiness.
• Supported the enterprise build-out of CarMax’s internal logistics function, scaling the workforce from approximately 40 associates to more than 3,000 employees and establishing workforce processes, compensation structures, and HR operational support.
• Led change management and cross-functional partnership with HR, operations, and corporate leaders to implement new people processes and organizational initiatives across the business.

03/2021 – 04/2022 Glen Allen, VA

Senior Human Resource Generalist (HR Business Partner)

ChemTreat Inc.

HR Business Partner supporting operations leaders across multiple chemical manufacturing plants throughout the United States. Partnered with site leaders and management teams to drive workforce strategy, leadership capability, operational effectiveness, and HR process implementation across manufacturing operations.

• Served as strategic HR advisor to plant leaders and management teams, partnering on workforce planning, employee relations, leadership coaching, and performance management to support operational goals.
• Designed and implemented an enterprise attendance policy utilizing a
• point-based system with progressive discipline for absenteeism and tardiness to improve workforce accountability and operational reliability.
• Led cross-functional implementation of an automated attendance tracking system by partnering with HRIS and payroll teams to integrate the policy into the Kronos timekeeping system.
• Led enterprise change management and stakeholder alignment for the attendance policy rollout, partnering with legal, HR leadership, payroll, HRIS teams, and site leaders across multiple manufacturing locations.
• Facilitated Kaizen and Lean process improvement initiatives with operations leaders to identify inefficiencies, eliminate process waste, and improve operational workflows across manufacturing and administrative
• Coached leaders on employee relations matters, performance management, and leadership effectiveness while supporting engagement initiatives and talent development processes across plant operations.

08/2019 – 03/2021 Raleigh, NC

Human Resource Generalist

Owens & Minor

HR Business Partner supporting regional distribution and warehouse operations, partnering with site leaders to manage workforce performance, employee relations, and HR strategy across multiple operational locations.

• Partnered with site leaders and managers to deliver HR consulting across workforce planning, employee relations, performance management, and leadership development aligned with operational goals.
• Led employee relations investigations and conflict resolution processes, conducting structured interviews, gathering and validating evidence, and partnering with leaders to determine appropriate outcomes including coaching, corrective action, or termination while ensuring consistency, fairness, and policy compliance.
• Supported talent management and workforce initiatives including recruitment support, onboarding, and employee engagement efforts across multiple warehouse locations.

05/2018 – 08/2019 Richmond, VA

Human Resource Coordinator

Owens & Minor

• Supported onboarding, orientation, and workforce analytics for 500+ employees in the Client Engagement Center, enhancing new hire integration and data-driven workforce insights.
• Assisted in change management development and training to facilitate organizational redesign and centralization, improving operational
• Collaborated with recruiters to maintain full staffing levels through effective interviewing, hiring, and onboarding processes.
• Led compliance audits and payroll administration to ensure adherence to Fair Labor Standards Act and HR policies, safeguarding regulatory

Certificates

02/2026

SHRM– SCP (Senior Certified Professional)

Society of Human Resource Management https://www.credly.com/badges/e5a75e1c-cc48-4c66-8df9-9462d4c6d33e/public_url

Education

06/2023 – 06/2024

Washington, D.C.

Master of Business Administration

Strayer University

08/2014 – 12/2017

Petersburg, VA

Business Management: Human Resources

Virginia State University